JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. JLL has an exciting opportunity to work with our Retail Property Management team at RiverTown Crossings. We are offering the opportunity to join our team working with a global leader in real estate property management at a dynamic, mixed-use center in Grandville, MI. Full benefits and free parking included. What You'll Be Doing The Administrative/ Marketing Assistant serves as a fundamental coordinator to property operations and administration. This position reports directly to the General Manager while working with the Operations Manager and the Specialty Leasing Manager. General Responsibilities This position is the first point of contact for office visitors and callers. Represent the company well by greeting office guests, visitors, contractors, and employees, answering telephone, and directing callers to the appropriate party, act as the point of contact for deliveries, update tenant phone list, respond and follow through on requests for information and communication with all levels of management with minimal supervision. Maintain the office as a professional, organized, and well-kept environment. General office housekeeping tasks. Prepare service contracts for operations department, submit work orders. As well as track Certificates of Insurance for contractors, specialty leasing/ancillary income programs. Assist in preparation and distribution of retailer memos, announcements, monthly newsletter. General filing & Ordering of supplies as directed by Retail Office Manager. Serves as retailers’ liaison between Shopping Center Management and retailers at the shopping center. Prepares, processes, files tenant correspondence, memos, reports and maintains up-to-date tenant files – both hard files at the shopping center and digital files. Participates in weekly Management Staff Meetings, taking meeting minutes. Interacts with Corporate team members from various disciplines, mall management team members, other employees, and customers to assist with information exchange, problem solving and requests. Prepares, creates, edits requested reports and presentations via Yardi and Microsoft Programs such as WORD, EXCEL, POWERPOINT, etc. Assists the Office Manager and Vice President, General Manager with monitoring, maintaining and enforcing common area and tenant standards by regular communications with retailers, following procedures and daily reviews of the common area and inline retail visual merchandising and hours of operation. Collect and document sales information from retailers as stipulated in the Lease/License Agreement. Marketing responsibilities such as updating social media and websites. Prepare contracts for events, displays, shows and sampling. Assist with event implementation. Install property collateral as directed. What We're Looking For Computer Skills- MS Office Suite (PowerPoint, Excel, Outlook, Word, etc) Ability to multi- task and work in a team environment. Ability to follow instructions and complete tasks as assigned. Ability to work Monday thru Friday with reliable transportation. Ability to learn employer specific web-based software systems. Real Estate knowledge preferred. What's In It For You Join an industry leader and shape the future of commercial real estate Deep investment in cutting-edge technology to power your work Comprehensive and competitive benefits plan A supportive, caring and diverse work environment designed for your growth and well-being Location: On-site –Grand Rapids, MI Job Tags: Property Management If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Flexible and Remote Work Arrangements may be available JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. If you're a current JLL employee, please apply using the Internal Career Site At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.